- What are mac log files install#
- What are mac log files windows 10#
- What are mac log files windows#
To find these, go to C:\Program Files\Wizards of the Coast\MTGA\MTGALauncher\Logs (or wherever you installed the game) in Windows Explorer and find a file called MTGAInstall.log as well as a file ending in.
These are useful for troubleshooting install/update issues but are not typically useful for in-game issues.
What are mac log files install#
The last player.log is also now saved as player-prev.log to make it easy to locate your previous session's log.Īs you'd guess, these contain info about the install and update process for the game. That file is located in C:\Users\\AppData\LocalLow\Wizards Of The Coast\MTGA and will be called player.log. These contain info about the MTG Arena startup process in addition to similar info contained in the HTML logs.Ī plain text log file is stored for your current session that sometimes contains more information than the html log file.
If you can’t see your library, hit Command+Shift+Dot. If you can not find the log file and are on a Mac, try locating it here - Macintosh HD/Users//Library/Application Support//Logs/Logs. What are mac log files windows 10#
If you can not find the log file and are using Windows 10 try locating it here - C:\Program Files\Wizards of the Coast\MTGA\MTGA_Data\Logs\Issue Report. Find the log file for the relevant date & time and send us that file. Navigate in Windows Explorer to your MTG Arena install folder (typically C:\Program Files\Wizards of the Coast\MTGA) -> MTGA_Data -> Logs -> Logs. If you have logged out of the client since the problem happened:. Attaching your log file will provide additional helpful information." Beneath this text you will see a URL and a button that states "Capture Log." In the Game Options, bottom right side there is a hyperlink looking text that states "Report a Bug." Selecting this option, will generate a second screen stating "Please report any issues using the link below. Within the Game, select the Gear Icon in the top right of the screen. If you are logged into the client in the same session in which you experienced the problem:. These primarily contain info on events that happen once you've loaded into the game. There are a couple ways to get these: If this prevents you from attaching a log file, please just submit your ticket without the file. Note: When uploading log files to this site, there is a 20 MB size limit per file. If you experience an issue in MTG Arena, an agent may ask you to send a log file (or you can send one proactively to save some time.) Recreate the problem being investigated and send the log for that session following the steps below. Restart the Magic: The Gathering Arena game client. In the Options popup menu, click the View Account link. Click on the Adjust Options gear icon at the top of the Magic: The Gathering Arena home screen. You will also likely need to enable Detailed Logs if you use any community-built tools that look at log file data. An agent may sometimes request that you enable Detailed Logs before sending a log file to them.
0 kommentar(er)
